PCMH

What is PCMH?

A Patient-Centered Medical Home (PCMH) is not a building, house or hospital, but rather an approach to providing comprehensive health care. A PCMH is called a “home” because we would like this office to be the first place you think of for all your medical needs. Our goal is to make it easy and comfortable to get the care you need in a way that works best for you. As your healthcare providers, we are here to facilitate a personal partnership with you and your family to provide you with the best quality, comprehensive, and progressive primary care.

We Value

  • Safety
  • Personalized and Comprehensive Care
  • Communication
  • Accessibility
  • Coordination
  • Continuity

 

How to Reach Your Provider:

Phones are answered Monday through Friday from 8 a.m. to 4:30 p.m.
We are closed Saturday, Sunday and the major holidays.

Reach us through the internet:
Click Here for our Practice Website
Click Here for Patient Portal
To sign up for Patient Portal:
Provide the staff with your email address
The Patient Portal allows you to:

  • Send messages to your provider
  • Request appointments
  • View test results
  • Receive health care reminders
  • And more!

After hours care and urgent care:

Urgent care services outside of regular office hours are provided by our on-call care team. Call the office number of 316-733-0716 and your call will be routed to the physician on call.

Access:

  • Provide same day appointments whenever possible
  • Provide instructions on how to meet your health care needs when our office is not open, providing you with 24 hours access to medical care
  • Provide electronic access to your care team and health information through a secure patient portal

Coordination of Care:

  • Send you to trusted specialists, if needed
  • Provide key clinical information about you to facilities (such as hospitals and emergency rooms) and other providers (specialists, labs, x-ray and imaging, physical therapy, home health, medical equipment, etc) who help take care of you.
  • Request records from other providers to reduce duplicate services and costs and to avoid medical errors or missing critical information.
  • Click here for Community Resources

As our patient, your responsibilities are:

  • Ask questions, share your feelings and take an active part in your care
  • Be honest about your history, symptoms, and other important information, including any changes in your health and well being
  • Take all of your medicine as directed
  • Inform us whenever there is a problem with the medication you are taking
  • Make healthy decisions about your daily habits and lifestyle
  • Keep your scheduled appointments or reschedule in advance whenever possible
  • Call our office first with your health concerns, unless it is an emergency
  • Be sure to leave our office with a clear understanding of our expectations, treatment goals and future plans
  • Request interpretation services, if needed.
  • Click here for information as you turn 18

Bring to your appointments:

  • Photo identification, insurance card and payment
  • Any prescribed medication, in original containers (include over the counter, herbal therapies and vitamins) or a detailed list
  • Any records or logs of self-care health management (for example, blood pressure or blood glucose management)
  • List of your health questions
  • List of other providers you have visited (include their names, addresses, phone numbers and reason you visited them)